Outage in Blackboard
Learn SaaS Email service issue: Global
Resolved MinorIncident Report
Summary AI Generated
Blackboard Learn SaaS experienced a global email service issue that prevented users from sending emails through the platform for 9.5 hours. The technical teams identified the root cause and implemented a fix. The service was restored and placed under monitoring to ensure stability.
We are aware of the email issue that users are encountering while sending emails from Blackboard. Our teams are investigating this on priority to have this addressed as soon as possible.
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Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 02/23/2026 06:57AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 02/23/2026 06:04AM
We have identified the issue and continuing to work on a fix for this issue. We will share an ETA as soon as it becomes available.
INVESTIGATING
2 months ago - at 02/23/2026 05:10AM
We are aware of the email issue that users are encountering while sending emails from Blackboard. Our teams are investigating this on priority to have this addressed as soon as possible.
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