Outage in Blackboard
Illuminate Data Refresh Issue -- Asia Pacific Region
Resolved MajorIncident Report
We are currently experiencing issues with the data pipeline in the Asia-Pacific (Sydney) region, which is preventing data from being refreshed. Our team is actively working to resolve the issue and restore full functionality.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 01/05/2026 01:50PM
This incident has been resolved and it was observed that data pipelines are operating normally for all clients.
MONITORING
5 days ago - at 01/05/2026 08:59AM
A fix has been implemented, and the data pipeline is back online. Clients in the Asia-Pacific (Sydney) region should now see refreshed data. We are continuing to monitor the results.
INVESTIGATING
8 days ago - at 01/02/2026 12:03PM
We are currently experiencing issues with the data pipeline in the Asia-Pacific (Sydney) region, which is preventing data from being refreshed. Our team is actively working to resolve the issue and restore full functionality.
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