Outage in Blackboard

Ally Processing Delays - US-east Region (March 26, 2026)

Minor

March 26, 2026 - Started about 7 hours ago
Official incident page

Incident Report

We are experiencing a spike in activity beginning just before noon EST which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1 to 3 hours for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.

Components affected

Blackboard Ally - North America

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Latest Updates ( sorted recent to last )

IDENTIFIED about 7 hours ago - at 03/26/2026 07:56PM

We are experiencing a spike in activity beginning just before noon EST which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1 to 3 hours for new content items may be seen during this time.

Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.

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