Outage in Bold Commerce

Delay in Processing Checkout Orders

Resolved Minor
January 31, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a delay in checkout orders, on call teams are investigating the issue and working on a resolution.
Components affected
Bold Commerce Bold Checkout
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/31/2024 02:06AM

We can confirm no further issues and all orders are processing as normal, all orders that were delayed during the incident have also been processed.

MONITORING 3 months ago - at 01/31/2024 01:40AM

We believe this is now resolved, orders are now processing. We are monitoring for any further issues

IDENTIFIED 3 months ago - at 01/31/2024 12:44AM

We are currently experiencing a delay in checkout orders, on call teams are investigating the issue and working on a resolution.

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