Bold Commerce Status

Resolved Investigating periods of slow down in our checkout app

We are currently experiencing slow down of checkout which is currently being investigated. Customers may experience a slow checkout experience

Resolved An Incident Has Happened To Our Applications

Our monitoring systems have identified an issue which we are currently investigating. Our team is working to resolve the issue and once we have identified the root cause we will implement remediation measures. We will provide more information as soon as it becomes available.

Resolved Investigating periods of slow down in our checkout app

We are currently investigating reports of small pockets of slow down to our checkout app. Further updates will be posted as we discover root cause.

Resolved Application Performance Issue

We are investigating an incident with Bold Checkout which may be having performance issue for some stores right now. We're investigating and will post an update soon.

Resolved Application Performance Issue

We've identified the root cause of the performance issue and our operations team is actively working to resolve full performance to Bold Checkout. Further updates to follow

Resolved Issue With Bold Apps Availability

We are currently investigating an issue with our apps that could cause a slow down or some apps to become unvailable

Resolved Trouble updating certain prices

We have identified a problem updating prices. We are currently implementing a fix. All prices are being shown correctly on the stores but will not reflect updates that are failing.

Resolved Issue with admin portal on Subscriptions

We are investigating an issue with the admin portal logon for subscriptions which is not customer affecting. Merchants may have an issue logging in to their portal

Resolved Checkout is experiencing a partial outage

We've identified and resolved the root cause of the partial outage service issue and our operations team is actively monitoring to ensure full service on Checkout. Further updates to follow

Resolved Application Performance Issue

We are investigating an incident with Bold Checkout which may be having performance issue for some stores right now. We're investigating and will post an update soon.