Outage in Bold Commerce
Issues with FastLane Payment Processing
Resolved Minor
April 07, 2025 - Started about 1 year ago
- Lasted 2 days
Incident Report
We are currently experiencing issues with payment processing through FastLane.
Our team is actively investigating the root cause and working to implement a resolution as quickly as possible. We will provide updates here as more information becomes available.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 year ago - at 04/08/2025 07:54PM
We’ve identified the root cause of the issue, which is currently only impacting FastLane users.
We are now reaching out to all affected merchants with steps to resolve the issue.
No additional issues have been observed at this time.
We will continue to monitor closely as merchants implement the fix.
IDENTIFIED
about 1 year ago - at 04/08/2025 02:54PM
We’ve identified the root cause of the issue impacting FastLane Checkout, and a fix will be available shortly.
We’ll be reaching out directly to affected customers with the next steps.
Please keep an eye out for an email from Bold.
INVESTIGATING
about 1 year ago - at 04/07/2025 08:17PM
We are currently experiencing issues with payment processing through FastLane.
Our team is actively investigating the root cause and working to implement a resolution as quickly as possible. We will provide updates here as more information becomes available.
Thank you for your patience.
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