Outage in Bold Commerce

Partial outage for merchant admin consoles (Custom Pricing, Upsell, Bundles and Discounts)

Resolved Minor
May 06, 2025 - Started 27 days ago - Lasted about 19 hours

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Outage Details

We are currently investigating a reported issue with this service and will update the page with more information as it develops.
Latest Updates ( sorted recent to last )
IDENTIFIED 27 days ago - at 05/07/2025 12:45AM

We have determined the cause of the incident to be associated with an upstream service and are working with their support team. A temporary fix has been put in place in the meantime to allow merchants access to their admin consoles.

INVESTIGATING 27 days ago - at 05/06/2025 08:02PM

We are currently investigating a reported issue with this service and will update the page with more information as it develops.

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