Outage in Box

[Critical] Issues accessing Box for Salesforce

Resolved Major
November 03, 2023 - Started 7 months ago - Lasted about 5 hours
Official incident page

Need to monitor Box outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Box, and never miss an outage again.
Start Free Trial

Outage Details

Our team is investigating an issue with Box for Salesforce. Users may see errors using or logging into Box for Salesforce. We will provide additional information as it becomes available.
Components affected
Box for Salesforce
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 11/04/2023 02:41AM

After further monitoring, this incident is now considered resolved. Box for Salesforce has been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

MONITORING 7 months ago - at 11/04/2023 02:31AM

Our team has implemented a fix and is currently monitoring the results.

IDENTIFIED 7 months ago - at 11/04/2023 01:26AM

Our team is in the process of deploying a change to help remediate this issue. We will continue to provide updates as they become available.

IDENTIFIED 7 months ago - at 11/03/2023 11:45PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 11/03/2023 10:35PM

Our team continues remediation efforts to restore full functionality to Box for Salesforce. We will provide additional updates as they become available.

INVESTIGATING 7 months ago - at 11/03/2023 10:06PM

Our team has identified the underlying cause of this issue affecting Box for Salesforce and is working to take remediating steps. We will provide additional updates as they become available.

INVESTIGATING 7 months ago - at 11/03/2023 09:57PM

Our team is investigating an issue with Box for Salesforce. Users may see errors using or logging into Box for Salesforce. We will provide additional information as it becomes available.

Easily monitor Box and all your third-party status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime