Outage in Branch

Conversion Event Incident on Jan 24-27

Resolved Minor
January 27, 2022 - Started about 2 years ago - Lasted 2 months
Official incident page

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Outage Details

Between Jan 24 and Jan 27, Branch incorrectly processed some non-US conversion events as fraudulent. The impact is primarily with non-self-attributing networks (self-attributing networks including Facebook, Google, and Snap are not impacted). Dashboard visualizations, aggregate and log-level export products are impacted. We are currently working on a backfill to correct the data.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 01/27/2022 09:33PM

Between Jan 24 and Jan 27, Branch incorrectly processed some non-US conversion events as fraudulent. The impact is primarily with non-self-attributing networks (self-attributing networks including Facebook, Google, and Snap are not impacted). Dashboard visualizations, aggregate and log-level export products are impacted. We are currently working on a backfill to correct the data.

Latest Branch outages

Delay in attribution - 23 days ago
Facebook Attribution - about 1 month ago
Dashboard Inaccessible - about 1 month ago

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