Branch

Branch Status

Official source
Everything seems OK

Branch had 1 problem in the last month.

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Stats

0 incidents in the last 7 days

1 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: 15 days ago

Latest Incidents

Last 30 days

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Resolved API outage

We are seeing high error rates on the Branch API since 7:00 AM PT. Our Engineering team is actively investigating this issue.

Resolved Attribution Pipeline Delay

We’re experiencing some delays with our attribution pipeline - ads analytics may be delayed by roughly 2 hours (no data loss). We’ll update here once analytics are back to real-time. Thank you for your patience.

about 1 month ago Official incident report

Resolved Drop in Events data on the Branch Dashboard

Our engineering team is investigating an issue with pulling data from our aggregate data store since UTC 0:00 on March 14th, causing the Branch Dashboard to not display events for the hours after. There is no impact on attribution, no delay in webhooks, and no data loss.

Resolved Short Attribution Delay

We are currently experiencing an issue causing a short attribution delay; which will show up in dashboard and exports.

Resolved High error rates when accessing Analytics on Branch Dashboard

We are experiencing high error rates while trying to load analytics on the Branch Dashboard. Our Engineering team is investigating this issue.

Resolved Dashboard Analytics reduced SR

Around 4:45pm PT, AWS suffered from a data center issue. Engineering is assessing the impact, which appears to be low. Links and APIs are all fully functional. Dashboard Analytics may have slightly reduced success rate. Some webhooks and realtime processing have been temporarily paused, but should resume shortly.

Resolved (ongoing) API Latency Issue

Following up from the earlier Aug 7, 2020 incident Engineering is continuing to investigate increased latency across the API service

Resolved Brief Impact to Branch API

Beginning this morning (7 AM PDT), we have been experiencing slight API error rates. Our engineering team is actively investigating and addressing - this is intermittently affecting Branch APIs.

Resolved Delayed Webhooks

We are currently experiencing delays to webhooks. Updates will be posted here as our engineering team works to a resolution.

Resolved Brief Impact to Branch API

Beginning this morning (PDT), we have been experiencing slight API error rates. Our engineering team is actively investigating and addressing - this is intermittently affecting dashboard, API, and links.

10 months ago Official incident report

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