Outage in Branch
Increase in error responses from Sendgrid ESP
Resolved Minor
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Outage Details
We have identified an increase in error responses for Universal Email Campaign links for clients integrated Sendgrid services, this potentially includes those using Sendgrid, Braze + Sendgrid, Klayvio and other ESPs utilizing sendgrid API. End users should be resolving to the fallback URL in cases where we receive an error from Sendgrid endpoints. We have reported this issue to Sendgrid and will continue to work with them to a resolution.
Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 09/04/2025 11:28PM
We are once again seeing successful requests
INVESTIGATING
10 days ago - at 09/03/2025 10:44PM
We have identified an increase in error responses for Universal Email Campaign links for clients integrated Sendgrid services, this potentially includes those using Sendgrid, Braze + Sendgrid, Klayvio and other ESPs utilizing sendgrid API. End users should be resolving to the fallback URL in cases where we receive an error from Sendgrid endpoints. We have reported this issue to Sendgrid and will continue to work with them to a resolution.
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