Branch Status - Is Branch Down?

Branch is operational

Updated

Branch not working for you?

Current Branch official ongoing incidents

No incidents reported in Branch's status page

IsDown pulls data from Branch's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Branch issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Branch problems

  • J

    Jacob

    Not letting me login. First I use my thumbprint, then it has me input pin and proceeds to say “sorry, an unexpected error has occurred. please try again later.”

  • G

    Gary

    I am an Uber driver the funds have been transferred I saw the postings of the rides I did they were posted on Uber but they were not transferred over to the Uber pro card this has been an issue since yesterday and I lost patience with the incompetency and the bank is closed it's the weekend so I ...

  • K

    Kiara

    App is crashing every time I open it

  • R

    Rob

    Payment advances are down

  • V

    Vipin

    Loan approval in 5 minutes.but loan amount not credited in my account in few hours

  • D

    Donna

    It’s stuck on a particular page, and when I try to go forward, it says this device is new and not recognized, or it will send me a code, and when I put the code in it won’t let me go forward.

  • A

    Alexandria

    I didn't get paid my tips from last night

  • T

    Terrance

    Branch app hasn’t updated my hours since 10/02/2024 & I have worked 3 days since then, need money to move in my house . And the app won’t update .

  • J

    Jason

    I'm getting code 905 when trying to transfer money to a different bank.

  • L

    Lyric

    trying to make account and it won’t load

  • T

    TJ

    The app is being unresponsive

  • A

    Amy

    This is the third time this week. That my branch daily pay has not been up there at 9:30 AM like it normally is. Now I understand there are issues that come with new updates and whatnot. I would like to know if this is gonna be a continuing thing.Or is it just because the new update. I work at w...

  • S

    Sean

    Card isn’t working even tho I have well over enough in balance

  • E

    Esther

    I can find my wallet to get money disbursed to me today

  • H

    Heidi

    It’s not goin through I put my code in and it blinks but stays on the leaf

  • R

    Richard

    Instant pay has not worked for five days

  • D

    Douglas

    Was showing direct deposit now it's not dhowing

  • D

    Dean

    Branch app has not been working all day I have called Brent cannot get through I'm placed on hold for hours nobody answers I press two for a call back 2 hours later still no call back

  • C

    Cait

    It won’t let me transfer money out all it says is technical difficulties right now

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Branch outage history

IsDown has tracked 118 incidents since started monitoring Branch status in May 2020.

  • Apr 24 2025

    3 days ago · lasted about 6 hours

    We're encountering service degradation with a few our services impacting link performance. API may return an error, however link redirects will continue to work and open the app or web as expected. Our Engineering team is actively working to resol... More details

  • Mar 21 2025

    Our engineering team has identified a significant increase in error responses from the Google Ads API. As a result we are seeing a delay in populating the cost, click and impression data within the dashboard. We are actively working with Google's ... More details

  • Mar 18 2025

    about 1 month ago · lasted about 5 hours

    We are currently investigating an issue with Cohort Analytics being unavailable. You will see a message "No analytics found". Our teams are currently investigating. More details

  • May 2020 ...
    IsDown started monitoring Branch status

    We've tracked and collected 118 incidents since started monitoring Branch status

Sign up and check all outage history

Having problems with Branch? What can you do?

  1. First, stay calm.

    • We know it's stressful when Branch is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Branch already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Branch status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Branch is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 7 Branch services and regions

4 incidents in 2025

Branch outages in the last 30 days

Number of Incidents

1 issues

Last incident

3 days ago

Companies that monitor Branch also follow the status of these services

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Frequently Asked Questions

Is Branch down today?

Branch isn't down. You can check Branch status and incident details on the top of the page. IsDown continuously monitors Branch official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Branch status?

Branch is currently operational. You can check Branch status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Branch outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Branch slow today?

Currently there's no report of Branch being slow. Check on the top of the page if there are any reported problems by other users.

How are Branch outages detected?

IsDown monitors the Branch official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Branch outage?

Branch last outage was on April 24, 2025 with the title "Degraded Linking and Related Services"

Branch not working for you? How do I know if Branch is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Branch status and outages?

Why use IsDown to monitor Branch instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Branch and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Branch status changes?

IsDown offers an easy way to monitor Branch with maximum flexibility

Major Outages Notifications

IsDown monitors Branch for major outages. A major outage is when Branch experiences a critical issue that severely affects one or more services/regions. When Branch marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Branch status page for minor outages. A minor outage is when Branch experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Branch status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Branch publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Branch and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Branch and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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