Check if Branch is down, recent outages, user-reported issues, and outages map.
Branch is working normally
Last checked from Branch's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 120 incidents since started monitoring Branch status in May 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
9 days ago · lasted about 2 hours
We are aware of global issues with Facebook Ad Partner authentication tokens. Branch is monitoring Meta's status page (https://metastatus.com/facebook-login), currently reporting issues with their Facebook login. Once Meta's services are restored,...
17 days ago · lasted about 2 hours
At 8:20 PM Pacific Time, we identified an issue with not being able to create or clone Journeys. Our Engineering teams are investigating the issue.
4 months ago · lasted about 6 hours
We're encountering service degradation with a few our services impacting link performance. API may return an error, however link redirects will continue to work and open the app or web as expected. Our Engineering team is actively working to resol...
We've tracked and collected 120 incidents since started monitoring Branch status
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Jacob
Not letting me login. First I use my thumbprint, then it has me input pin and proceeds to say “sorry, an unexpected error has occurred. please try again later.”
Gary
I am an Uber driver the funds have been transferred I saw the postings of the rides I did they were posted on Uber but they were not transferred over to the Uber pro card this has been an issue since yesterday and I lost patience with the incompetency and the bank is closed it's the weekend so I ...
Kiara
App is crashing every time I open it
Rob
Payment advances are down
Vipin
Loan approval in 5 minutes.but loan amount not credited in my account in few hours
Donna
It’s stuck on a particular page, and when I try to go forward, it says this device is new and not recognized, or it will send me a code, and when I put the code in it won’t let me go forward.
Alexandria
I didn't get paid my tips from last night
Terrance
Branch app hasn’t updated my hours since 10/02/2024 & I have worked 3 days since then, need money to move in my house . And the app won’t update .
Jason
I'm getting code 905 when trying to transfer money to a different bank.
Lyric
trying to make account and it won’t load
TJ
The app is being unresponsive
Amy
This is the third time this week. That my branch daily pay has not been up there at 9:30 AM like it normally is. Now I understand there are issues that come with new updates and whatnot. I would like to know if this is gonna be a continuing thing.Or is it just because the new update. I work at w...
Sean
Card isn’t working even tho I have well over enough in balance
Esther
I can find my wallet to get money disbursed to me today
Heidi
It’s not goin through I put my code in and it blinks but stays on the leaf
Richard
Instant pay has not worked for five days
Douglas
Was showing direct deposit now it's not dhowing
Dean
Branch app has not been working all day I have called Brent cannot get through I'm placed on hold for hours nobody answers I press two for a call back 2 hours later still no call back
Cait
It won’t let me transfer money out all it says is technical difficulties right now
Stay Ahead of Branch Outages
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Services commonly monitored together with Branch
Branch isn't down. You can check Branch status and incident details on the top of the page. IsDown continuously monitors Branch official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Branch is currently operational. You can check Branch status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Branch being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Branch official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Branch last outage was on August 14, 2025 with the title "Facebook Ad Partner Token Expiry"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Branch and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Branch with maximum flexibility
IsDown monitors Branch for major outages. A major outage is when Branch experiences a critical issue that severely affects one or more services/regions. When Branch marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Branch status page for minor outages. A minor outage is when Branch experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Branch status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Branch publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Branch and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Branch and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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