Check if Branch is down, recent outages, user-reported issues, and outages map.
Branch is working normally
Monitor Branch in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Branch status data.
IsDown has tracked 122 incidents since started monitoring Branch status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 10, 2025
11:57 AM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
Sep 08, 2025
07:04 PM EDT
|
Minor | Google Ads iOS attribution pipeline | about 2 hours |
Sep 03, 2025
06:44 PM EDT
|
Minor | Increase in error responses from Sendgrid ESP | 1 day |
Aug 28, 2025
08:05 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
Aug 14, 2025
01:37 PM EDT
|
Minor | Facebook Ad Partner Token Expiry | about 2 hours |
Aug 06, 2025
11:44 PM EDT
|
Minor | Unable to create or clone Journeys | about 2 hours |
Apr 24, 2025
12:41 PM EDT
|
Minor | Degraded Linking and Related Services | about 6 hours |
Mar 21, 2025
03:16 PM EDT
|
Minor | Delay in Cost, Click, and Impressions data from Google Ads | 3 days |
Mar 18, 2025
06:37 AM EDT
|
Minor | Cohort Analytics Service Unavailable | about 5 hours |
Mar 15, 2025
02:08 AM EDT
|
Minor | Increased latencies from Facebook SAN Partner | about 21 hours |
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Unable to log in. Getting something's went wrong error message
App won’t let me log in my account with my number just keeps loading taking long
Error when trying to use app
Can’t access my account or app! It’s payday!!!!
App won’t load or let me go past the sign in I deleted app and redownloaded still not working
My daily pay money is gone
I can not log into my branch app to access funds
It's not letting me login it just buffers and said theirs and error and to try again later
App not opening just "something went wrong" message
Not letting me login. First I use my thumbprint, then it has me input pin and proceeds to say “sorry, an unexpected error has occurred. please try again later.”
I am an Uber driver the funds have been transferred I saw the postings of the rides I did they were posted on Uber but they were not transferred over to the Uber pro card this has been an issue since yesterday and I lost patience with the incompetency and the bank is closed it's the weekend so I ...
App is crashing every time I open it
Payment advances are down
Loan approval in 5 minutes.but loan amount not credited in my account in few hours
It’s stuck on a particular page, and when I try to go forward, it says this device is new and not recognized, or it will send me a code, and when I put the code in it won’t let me go forward.
I didn't get paid my tips from last night
Branch app hasn’t updated my hours since 10/02/2024 & I have worked 3 days since then, need money to move in my house . And the app won’t update .
I'm getting code 905 when trying to transfer money to a different bank.
trying to make account and it won’t load
The app is being unresponsive
This is the third time this week. That my branch daily pay has not been up there at 9:30 AM like it normally is. Now I understand there are issues that come with new updates and whatnot. I would like to know if this is gonna be a continuing thing.Or is it just because the new update. I work at w...
Card isn’t working even tho I have well over enough in balance
I can find my wallet to get money disbursed to me today
It’s not goin through I put my code in and it blinks but stays on the leaf
Instant pay has not worked for five days
Was showing direct deposit now it's not dhowing
Branch app has not been working all day I have called Brent cannot get through I'm placed on hold for hours nobody answers I press two for a call back 2 hours later still no call back
It won’t let me transfer money out all it says is technical difficulties right now
Component | Status |
---|---|
API | OK |
Dashboard | OK |
Link Redirection | OK |
Deep Linking | OK |
Export API | OK |
Webhooks | OK |
Journeys | OK |
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App Center
Zoom
SendGrid
New Relic
Wasabi
Bugsnag
MongoDB Cloud
Quickly access the status of Branch and 4,522+ services
Mobile linking platform that offers deep linking, link redirection, analytics dashboard, and integration features like webhooks and export APIs for enhanced user engagement and tracking.
Monitoring Branch since May 2020
Tracking 7 Branch services and regions
10 incidents in 2025
Number of Incidents
2 issues
Last incident
29 days ago
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Branch isn't down. You can check Branch status and incident details on the top of the page. IsDown continuously monitors Branch official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Branch is currently operational. You can check Branch status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Branch being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Branch official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Branch last outage was on September 08, 2025 with the title "Google Ads iOS attribution pipeline"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Branch and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Branch is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Branch's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Branch with maximum flexibility
IsDown monitors Branch for major outages. A major outage is when Branch experiences a critical issue that severely affects one or more services/regions. When Branch marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Branch status page for minor outages. A minor outage is when Branch experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Branch status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Branch publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Branch and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Branch and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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