Outage in Branch

Unable to create or clone Journeys

Resolved Minor
August 06, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

At 8:20 PM Pacific Time, we identified an issue with not being able to create or clone Journeys. Our Engineering teams are investigating the issue.
Components affected
Branch Journeys

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/07/2025 05:21AM

As of 08:36 PM Pacific Time, we have restored the Journey services. You should now be able to create and clone Journeys successfully.

INVESTIGATING 3 months ago - at 08/07/2025 03:44AM

At 8:20 PM Pacific Time, we identified an issue with not being able to create or clone Journeys. Our Engineering teams are investigating the issue.

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