Branch experienced a 25-minute delay in webhook delivery during scheduled system maintenance, causing notifications to queue rather than deliver in real time. No data was lost, as all events were retained and set to process automatically. Maintenance completed at 1:18 PM PT, with all webhook services restored and the backlog of queued notifications being delivered shortly after.
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Maintenance is now complete, and all webhook services are back to normal.
We are currently processing the backlog of queued webhooks, and all delayed notifications will be delivered shortly. Thank you for your patience.
We are currently carrying out brief maintenance on our system. During this time, delivery for some webhooks may be temporarily delayed.
Impact: Webhook notifications are queued and delayed. No data will be lost, and all events will process automatically.
Estimated Resolution: Within the next 10–15 minutes.
We apologize for the inconvenience and will post an update as soon as normal processing resumes.
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