Outage in Branch
Link and click processing degradation
Resolved MinorIncident Report
Summary AI Generated
Between 21:42 and 22:22 UTC on November 10, Branch experienced approximately 40 minutes of degraded link and click processing, during which some link clicks timed out or returned errors and ad partners saw failures in server-to-server (S2S) click reporting. Service fully recovered by 22:22 UTC, with link success rates returning to normal. The engineering team continues to investigate the root cause and will implement preventative measures.
We are investigating degraded link and click processing that began at approximately 21:42 UTC on November 10.
Impact: Some link clicks may be failing or returning errors. Ad partners may see failures in server-to-server (S2S) click reporting.
We'll share an update as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 11/11/2026 01:35AM
Between approximately 21:42 and 22:22 UTC on November 10, link and click processing was degraded. Some link clicks timed out or returned errors, and some ad partners saw failures in server-to-server (S2S) click reporting. Service has been fully recovered since then and our link success rate is back to normal. Our engineering team is continuing to investigate the root cause and will put preventative measures in place.
MONITORING
4 days ago - at 11/11/2026 12:03AM
Service has recovered and our link success rate is back to normal. We are continuing to monitor while we investigate the root cause.
INVESTIGATING
4 days ago - at 11/10/2026 10:33PM
We are investigating degraded link and click processing that began at approximately 21:42 UTC on November 10.
Impact: Some link clicks may be failing or returning errors. Ad partners may see failures in server-to-server (S2S) click reporting.
We'll share an update as we learn more.
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