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Outage in Branch

Services Degraded: X API Platform Impacting X (formerly Twitter) Attributions

Resolved Minor
March 25, 2026 - Started 30 days ago - Lasted about 12 hours
Official incident page

Incident Report

Summary AI Generated

A disruption in X's (formerly Twitter) API service caused delays in X attributions on the Branch platform for 12 hours. Branch's API and webhook services remained fully operational, but attribution processing and webhooks related to X were delayed during the outage. The issue was resolved when X's API service success rates returned to normal, allowing delayed attributions and webhooks to be properly processed.

We have identified a disruption in X's API Service Status (https://docs.x.com/status) causing delays to X attributions. Once X's services are restored, attribution and webhooks will be funnelled and properly processed. Our team is monitoring the situation.
Components affected
Branch API Branch Webhooks

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 03/26/2026 03:42PM

We have confirmed that X’s API Service success rates have returned to normal. We will continue to monitor.

MONITORING 29 days ago - at 03/26/2026 03:19PM

We are continuing to monitor the situation. Branch's API and Webhook services were not impacted and they continue to be fully operational

MONITORING 30 days ago - at 03/26/2026 03:45AM

We have identified a disruption in X's API Service Status (https://docs.x.com/status) causing delays to X attributions. Once X's services are restored, attribution and webhooks will be funnelled and properly processed. Our team is monitoring the situation.

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