A disruption in X's (formerly Twitter) API service caused delays in X attributions on the Branch platform for 12 hours. Branch's API and webhook services remained fully operational, but attribution processing and webhooks related to X were delayed during the outage. The issue was resolved when X's API service success rates returned to normal, allowing delayed attributions and webhooks to be properly processed.
We have confirmed that X’s API Service success rates have returned to normal. We will continue to monitor.
We are continuing to monitor the situation. Branch's API and Webhook services were not impacted and they continue to be fully operational
We have identified a disruption in X's API Service Status (https://docs.x.com/status) causing delays to X attributions. Once X's services are restored, attribution and webhooks will be funnelled and properly processed. Our team is monitoring the situation.
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