Outage in Branch

Meta API Latency

Resolved Minor

March 05, 2026 - Started 24 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

The Branch service experienced severe latency issues with the Meta Graph API, causing a temporary loss of real-time reporting data. The team alerted Meta and monitored the situation as latency gradually decreased. The incident was resolved after 2.8 hours when API latency returned to normal levels.

We are currently observing severe latency with the Meta Graph API. This is resulting in a temporary loss of real-time reporting data. We have alerted Meta and are monitoring the situation closely and will provide updates as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 03/05/2026 07:20PM

Latency has now returned to normal.

MONITORING 23 days ago - at 03/05/2026 06:09PM

We are seeing a decrease in the latency and will continue to monitor.

MONITORING 24 days ago - at 03/05/2026 04:34PM

We are currently observing severe latency with the Meta Graph API. This is resulting in a temporary loss of real-time reporting data.

We have alerted Meta and are monitoring the situation closely and will provide updates as they become available.

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