Outage in Brightly Software

TheWorxHub - Latency Issue

Resolved Major

January 05, 2023 - Started over 1 year ago - Lasted 26 days
Official incident page

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Outage Details

Our team is currently investigating latency within TheWorxHub application. This is our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience.

Components affected

Brightly Software TheWorxHub - Senior Living USA Brightly Software TheWorxHub - USA - Healthcare Brightly Software TheWorxHub - USA - Api

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/31/2023 11:43PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/05/2023 06:50PM

Our team has taken action to remediate the latency issue. All services are performing as expected. We will continue to monitor all systems. Thanks again for your patience!

INVESTIGATING over 1 year ago - at 01/05/2023 04:50PM

We continue to investigate this issue as our top priority. We apologize for the inconvenience and will continue to provide updates on this page. Thank you for your patience.

INVESTIGATING over 1 year ago - at 01/05/2023 02:56PM

Our team is currently investigating latency within TheWorxHub application. This is our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience.

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