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Our engineers have finished each of the tasks associated with this and the issue is now resolved.
The fix has resolved the issue and tasks to backfill missing data are continuing to run. We will post a final update when these tasks are complete.
Earlier this afternoon we discovered an issue related to attribution data (source, medium, campaign, keywords, landing page, etc).
Impacts of issue include
* Email notifications (for calls, texts, and forms) being sent without attribution data
* Integration events being sent without attribution data or in some cases, not sent at all
* Attribution data not sent in the responses for API calls
* Attribution data not showing or incomplete in the app dashboard - home page, caller timeline, activity logs, reports
* Lead attribution data not showing in Lead Center when handling calls, forms, and texts
Our engineers have implemented a fix and are now standing by as they continue to monitor for any latent concerns.
We've identified the cause of the issue and are working to implement a fix.
We are investigating possible interruption in the creation of Lead Touchpoints are investigating the cause.
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