Outage in CallTower
Brief Service Interruption
Resolved Minor
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Outage Details
Components affected
CallTower Microsoft Teams - Direct Routing CallTower Clarity Connect CallTower CT Cloud SIP CallTower Telax CallTower Skype for Business - Voice CallTower Cisco Voice CallTower Five9 CallTower CT Cloud VoiceLatest Updates ( sorted recent to last )
The brief interruption issue is considered resolved and the associated cases will be closed out.
CallTower will be closing this master case and all associated cases. Within three business days, an Official Root Cause Analysis (RCA) or a Preliminary RCA will be available and provided to customers upon request.
CallTower customers may have experienced a brief interruption in services, which are currently up and running. CallTower Engineers are investigating the cause of the interruption.
CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise.
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