This chart provides user-reported problems for CallTower in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official CallTower status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last CallTower outages.
Major · started 20 minutes ago
CallTower is receiving reports of UK numbers failing. We have opened up with the carrier who is reporting an outage in the UK. Their current status is that the issue has been identified and that they are working to resolve it. We do not yet have an ETA. *CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise.
Minor Resolved · 25 days ago · lasted 37 minutes
Unable to Log Into Comm Portal
CallTower support is investigating multiple reports of customers not able to log into Comm Portal but has not identified/confirmed there is an issue on our network or with our services. CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.
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Major Resolved · about 1 month ago · lasted about 10 hours
CallTower support is investigating multiple reports of a call audio issue with Five9, but has not identified/confirmed there is an issue on our network or with our services. CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.
Minor Resolved · about 1 month ago · lasted about 1 hour
Operator Connect Call Queue Calls Failing
CallTower is investigating reports that calls made to an Operator Connect call queue are dropping. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.
Minor Resolved · about 1 month ago · lasted about 1 hour
CT Text Login Failure
CallTower is investigating reports of users receiving errors when attempting to sign into CT Text. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.
Minor Resolved · about 1 month ago · lasted about 2 hours
CT Text Login Issues
CallTower is investigating reports of customers not being able to log in to CT Text. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.
Minor Resolved · about 1 month ago · lasted about 2 hours
Microsoft Direct Routing
We are currently investigating reports of outbound call failures for Legacy Onestream Direct Routing Customers. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.
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