Is CallTower Down?

CallTower status is a major outage

UK Number Failures. See details
Outage started 20 minutes ago
 
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CallTower problems reported by users

This chart provides user-reported problems for CallTower in the last 12 hours. It's a collection of user reports from different sources.

Latest CallTower Official Outages

We continuously monitor the official CallTower status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last CallTower outages.

1 Outages in the last 7 days
2 Outages in the last 30 days
0 Days since last incident

Major · started 20 minutes ago

UK Number Failures

CallTower is receiving reports of UK numbers failing. We have opened up with the carrier who is reporting an outage in the UK. Their current status is that the issue has been identified and that they are working to resolve it. We do not yet have an ETA. *CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise.

Minor Resolved · 25 days ago · lasted 37 minutes

Unable to Log Into Comm Portal

CallTower support is investigating multiple reports of customers not able to log into Comm Portal but has not identified/confirmed there is an issue on our network or with our services. CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.

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Major Resolved · about 1 month ago · lasted about 10 hours

Five9 Audio Issues

CallTower support is investigating multiple reports of a call audio issue with Five9, but has not identified/confirmed there is an issue on our network or with our services. CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.

Minor Resolved · about 1 month ago · lasted about 1 hour

Operator Connect Call Queue Calls Failing

CallTower is investigating reports that calls made to an Operator Connect call queue are dropping. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.

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Minor Resolved · about 1 month ago · lasted about 1 hour

CT Text Login Failure

CallTower is investigating reports of users receiving errors when attempting to sign into CT Text. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.

Minor Resolved · about 1 month ago · lasted about 2 hours

CT Text Login Issues

CallTower is investigating reports of customers not being able to log in to CT Text. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.

Minor Resolved · about 1 month ago · lasted about 2 hours

Microsoft Direct Routing

We are currently investigating reports of outbound call failures for Legacy Onestream Direct Routing Customers. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to [email protected] CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority.

What is CallTower?

CallTower delivers the world’s most advanced unified communications, contact center and collaboration solutions

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Frequently Asked Questions

Is CallTower down right now? What is CallTower current status?
CallTower seems to be having an outage. Check more details on the top of the page.
Was CallTower down today?
CallTower seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 1 outages.
I'm having issues with CallTower, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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