Outage in Canva

White elements are turning black when used in a design

Resolved Minor
April 19, 2024 - Started 13 days ago - Lasted about 18 hours
Official incident page

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Outage Details

Users might encounter problems with editing designs where white elements appear black. Our team is aware of the issue, and we are currently investigating the root cause.
Components affected
Canva Edit Designs
Latest Updates ( sorted recent to last )
INVESTIGATING 13 days ago - at 04/19/2024 12:17PM

We are continuing to investigate this issue.

INVESTIGATING 13 days ago - at 04/19/2024 12:08PM

Users might encounter problems with editing designs where white elements appear black. Our team is aware of the issue, and we are currently investigating the root cause.

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