Outage in Catalytic
Database connectivity issues
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Our cloud provider suffered a power outage in a single data center. This data center was running the primary database for Catalytic. Our system swapped over to our backup instance when the power failure occurred and has recovered. We are no longer seeing new issues from this incident but will continue to monitor.
Our cloud provider suffered a power outage in a single data center. This data center was running the primary database for Catalytic. Our system swapped over to our backup instance when the power failure occurred and has mostly recovered. We are seeing intermittent issues due to this failover and are working to address now.
We are investigating an issue with our cloud provider that is impacting connectivity to our primary database.
We are seeing intermittent issues connecting to our database which is causing failures in loading pages, degraded performance, and occasional fix tasks.
We will provide an update when we have more information.
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