Outage in Central 1
INC162116 - Possible 2-Step Verification SMS Delays
Resolved Minor
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Outage Details
Components affected
Central 1 Critical/High Priority Incident AlertLatest Updates ( sorted recent to last )
TeleSign has advised that this incident is now resolved, C1 has monitored this RSA and we can see no errors more errors.
The Issue has been identified, and the engineers at Telesign are working on it.
As a temporary workaround, members can get the 2sv code via email.
Central 1 has been informed by our 2 step verification service provider that they are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
TeleSign is investigating this incident and we will provide updates as we receive them.
Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
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