Is Central 1 MemberDirect Mobile Banking (App, Web, Alerts, & SMS) Down?
Central 1 MemberDirect Mobile Banking (App, Web, Alerts, & SMS) status is operational
Stats for Central 1 MemberDirect Mobile Banking (App, Web, Alerts, & SMS) official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
128 days
Users reports for Central 1 MemberDirect Mobile Banking (App, Web, Alerts, & SMS) in the last 12 hours
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Monitor and keep track of Central 1 MemberDirect Mobile Banking (App, Web, Alerts, & SMS)'s current and past outages
Minor · 4 months ago · lasted 34 minutes
Alert! - INC159604 - Rollback of Digital Banking Core Release 691
Please be advised that Digital Banking Core Release 691 is being rolled back due to a technical issue found post release. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Minor · 7 months ago · lasted about 3 hours
Alert! - INC153333 - Unable to access Android App due to Certificate Verification Error
Please be advised that Android App users currently cannot access the mobile app and will see a pop-up message saying "Your connection is not secure. Certificate transparency failed". We are actively investigating and an update will be provided by or before 7:00 am P.T. (10:00 am E.T.) Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Minor · 8 months ago · lasted about 3 hours
Alert! INC153074 - OAuth/2SV Login Unavailable
Central 1 is aware that OAuth Login is currently down. Members will see a "HOST Timed Out" error. Please note that biometric login is unaffected on mobile app. Technical teams are investigating with high priority. We will provide an update by 2:30 pm PT (5:30 pm ET). Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Maintenance · 8 months ago · lasted 6 days
Alert! - INC152192 - Mobile App add/edit Interac Sender Profile error
An incident has been discovered in Digital Banking Core Release 682. When adding or editing the Interac Sender Profile in the Mobile App, the user may see an error when saving the change that says "This service is not available right now". The issue is intermittent and there is no impact to users who do not add or update their Interac Profile through the app. Workarounds are to close the app, re-open and try again; Or use Desktop/MobileWeb to update the Interac Profile. Central 1 is working on a new production release to correct this incident. We will provide an update on or before Monday January 16th, 12pm PT / 3pm ET. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Minor · 9 months ago · lasted about 3 hours
Alert! INC151447 – Unable to View or Add Credential Accounts
Please note we are currently experiencing issues with Credential Accounts on Desktop and Mobile App. Currently users will not be able to view their linked accounts or add new accounts. A ticket has been escalated to Aviso for review and Central 1 will provide an update by 10 a.m PT (1 p.m ET) on Friday, December 16. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Minor · 11 months ago · lasted about 2 hours
INC149471- Possible 2-Step Verification SMS Delays
Central 1 has been informed by our 2 step verification service provider that they are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. TeleSign is investigating this incident and we will provide updates as we receive them. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
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Frequently Asked Questions
- Is Central 1 MemberDirect Mobile Banking (App, Web, Alerts, & SMS) down right now? What is Central 1 current status?
- Central 1 seems to be up and running. We've updated the status 40 minutes ago.
- Was Central 1 MemberDirect Mobile Banking (App, Web, Alerts, & SMS) down today?
- Central 1 is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Central 1, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
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