Outage in Chargebee
Elevated 500 Errors on API calls for some domains.
Resolved MinorComponents affected
Chargebee APILatest Chargebee outages
Details
Updates ( sorted recent to last )
We have deployed a fix and our engineering team is currently monitoring the situation. We will keep you posted once we have resolved the issue
The issue has been identified and a fix is being implemented.
Chargebee is aware of, and investigating an issue which potentially impacts some domains on "api_connection_timeout" errors coming from API get and post calls. Some customers might see increased API error rates, further detail will be provided as more information becomes available.
One status page with allyour external cloud services
Have you ever missed an important outage from a third-party service? We've built IsDown, so you never miss another outage again. It's the easiest way to monitor all your SaaS and cloud providers and get alerted when an outage impacts your business.
Start free trialNo credit card required · Cancel anytime · 2021 services available
Integrations with
Are you able to monitor your cloud services in a real-time and consistent way?
- Subscribe to status pages one-by-one
- Limited to 0 notification options
- Can't monitor only the parts that matter
- No bird's eye view over all your services
- Losing time looking for problems elsewhere
- No access to historical issues and stats
- Easily subscribe to all status pages
- Normalized notifications sent to your tools
- Monitor what matters
- Easy access to the status of all your services
- Outages information where it's needed
- Historical data of outages for all your providers
"If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny."
Mike, Head of Security
IsDown is the missing layer in your monitoring stack
Quickly identify external outages that impact your business. We are monitoring more than 2000 services in real time.
Birds-eye view over all your services statuses
Check the status page aggregated of all your services in one place. No more going to each of the status pages and managing them individually.
Outage monitoring in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Alerts in your favorite channels
Get instant notifications in your email, Slack, Teams, or Discord when we detect a service outage. Outage monitoring where you are already doing your work.
Easily integrate with your current tools and workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes. PagerDuty integration is also available.
Avoid notifications clutter
Configure which notifications you want to receive from each service. Filter notifications by service components. You can opt to receive notifications only when a specific component is affected. You can also choose to receive notifications with a certain severity.
Have multiple dashboards. Easily shareable with the world.
Create one dashboard for each of your teams/clients/projects. Monitor only the services that each uses. Dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.
Prepare for scheduled maintenances
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Weekly Digest of the services' outages
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Integrate with tools you already use and love
The data and notifications you need, in the tools you already use.
For every team in your company
DevOps & On-Call Teams
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
IT Support Teams
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.
Simple Setup. Instant Value.
-
Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
-
Step 2 Select your services
There are 2021 services to choose from, and we're adding more every week.
-
Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
-
Step 4 Done!
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Frequently Asked Questions
- Is Chargebee down today?
- Chargebee seems to be up and running. We've updated the status 1 minute ago.
- I'm having issues with Chargebee, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Chargebee is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Chargebee has issues.
- Why use IsDown?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
Setup in 5 minutes or less
Try it out! How much time you'll save your team, by having the outages information close to them?
- 14-day free trial
- No credit card required to start
- Cancel anytime
- +2000 services available