Outage in Chargebee

US - Increased Latency & Errors in UI Requests

Resolved Minor
November 28, 2023 - Started 5 months ago - Lasted 44 minutes
Official incident page

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Outage Details

We have been monitoring and have identified a spike in latency affecting some user interface requests. Our team has successfully pinpointed the root cause of this issue. We are actively working on implementing a fix to resolve this as quickly and efficiently as possible.
Components affected
Chargebee Merchant Console
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/28/2023 06:28PM

This incident has been resolved.

MONITORING 5 months ago - at 11/28/2023 05:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 11/28/2023 05:47PM

We have been monitoring and have identified a spike in latency affecting some user interface requests. Our team has successfully pinpointed the root cause of this issue. We are actively working on implementing a fix to resolve this as quickly and efficiently as possible.

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