Minor · 2 months ago · lasted 17 minutes
Chargebee has detected an issue that impacted some customers, potentially resulting in elevated errors in the API calls. The errors are stopped and we are currently monitoring it.
Minor · 3 months ago · lasted 34 minutes
Chargebee has detected an issue that impacted multiple customers, potentially resulting in elevated errors in the API requests. While we are providing an early notification in an effort to alert as quickly as possible, we are still investigating the actual scope and impact. We will notify the impacted customers of the actual impact. The errors are stopped and we are currently monitoring it.
Major · 3 months ago · lasted about 1 hour
We are investigating an issue where some customers are experiencing Google Recaptcha validation errors, the impact is only on the TEST sites.
Minor · 3 months ago · lasted about 1 hour
We have experienced some issues with our cloud provider, leading to increased error rates in Chargebee application. We have resolved the open issues, and our team is continuously monitoring the overall health of services. Please reach out to our support team, If you encounter any issues.
Major · 6 months ago · lasted about 1 hour
Few of the critical Chargebee services are failing, we are actively investigating on the failures.
Minor · 6 months ago · lasted about 10 hours
We are investigating an issue where some customers are having trouble synchronizing the subscription and customer information from Chargebee to HubSpot CRM. We’ll let you know as soon as we have more details to share. There is no impact on creating subscriptions, customers and deals.
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