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Resolved Major Avalara Taxation Issue
We are experiencing degraded service levels from Avalara for the Ava Tax for Sales product. (https://status.avalara.com) Who is impacted: Merchants who have configured "Ava Tax for Sales" and have selected to use this for one or more tax regions on the taxes page Impact: At this time, your customers may face issues in signing up if you use the Ava Tax service for tax calculation. Renewals, activations, document syncs will be retried automatically once the service is restored.
Resolved Minor Intermittent Errors
We are experiencing intermittent issues in the ReCaptcha functionality impacting a subset of customers affecting components and fields tokenization.
Resolved Minor Delayed Activity Logs
On February 25, 2022, between 21:35 to 22:56 UTC, we had a delay in processing activity logs for a few Customers in the US region, the delayed logs are being processed. This doesn’t impact any other Chargebee functionality.
Resolved Minor Payment Failures - Ideal and Sofort via Adyen Gateway
We are observing payment failures while using payment methods Ideal and Sofort via Adyen Gateway. We are working towards resolving the issue.
Resolved Minor Delay in Third-party sync
We are experiencing intermittent issues with our integration service, and we expect delays in sync with the direct third-party systems.
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