This chart provides user-reported problems for Chargebee in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Chargebee status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Chargebee outages and possible affected you.
Minor Resolved · 22 days ago · lasted about 9 hours
Spreedly is experiencing intermittent issues with core transactional API
Spreedly is investigating an issue regarding intermittent core 500 errors impacting less than 1% of transactions. Spreedly users might get 5XX errors in their transactions. For more incident updates, please visit: https://status.spreedly.com/
Major Resolved · 28 days ago · lasted 2 days
Spreedly gateway is having an issue causing intermittent HTTP 500 errors to GET endpoints on Spreedly's Core API. Spreedly Dashboard may be inaccessible to some users. The functionality to view some information in the Dashboard and ID may not be possible due to internal dependencies related to this incident. For more Incident updates, please visit:https://status.spreedly.com/incidents/14cv89y5vt6h
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Minor Resolved · 2 months ago · lasted 40 minutes
Data Sync from Chargebee to HubSpot CRM is failing
Synchronisation of subscription and customer information from Chargebee to HubSpot CRM is impacted only for HubSpot users. The issue has been identified and a fix is being implemented.
Minor Resolved · 6 months ago · lasted about 17 hours
Elevated 500 Errors on API calls for some domains.
Chargebee is aware of, and investigating an issue which potentially impacts some domains on "api_connection_timeout" errors coming from API get and post calls. Some customers might see increased API error rates, further detail will be provided as more information becomes available.
Major Resolved · 9 months ago · lasted 7 minutes
Avalara Taxation Issue
We are experiencing degraded service levels from Avalara for the Ava Tax for Sales product. (https://status.avalara.com) Who is impacted: Merchants who have configured "Ava Tax for Sales" and have selected to use this for one or more tax regions on the taxes page Impact: At this time, your customers may face issues in signing up if you use the Ava Tax service for tax calculation. Renewals, activations, document syncs will be retried automatically once the service is restored.
Minor Resolved · 11 months ago · lasted 18 days
Intermittent Errors
We are experiencing intermittent issues in the ReCaptcha functionality impacting a subset of customers affecting components and fields tokenization.
Minor Resolved · 11 months ago · lasted about 1 month
Delayed Activity Logs
On February 25, 2022, between 21:35 to 22:56 UTC, we had a delay in processing activity logs for a few Customers in the US region, the delayed logs are being processed. This doesn’t impact any other Chargebee functionality.
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