Check the stats and details of the latest Chargebee outages and issues
Resolved Minor Elevated 500 Errors on API calls for some domains.
Chargebee is aware of, and investigating an issue which potentially impacts some domains on "api_connection_timeout" errors coming from API get and post calls. Some customers might see increased API error rates, further detail will be provided as more information becomes available.
Resolved Major Avalara Taxation Issue
We are experiencing degraded service levels from Avalara for the Ava Tax for Sales product. (https://status.avalara.com) Who is impacted: Merchants who have configured "Ava Tax for Sales" and have selected to use this for one or more tax regions on the taxes page Impact: At this time, your customers may face issues in signing up if you use the Ava Tax service for tax calculation. Renewals, activations, document syncs will be retried automatically once the service is restored.
Resolved Minor Intermittent Errors
We are experiencing intermittent issues in the ReCaptcha functionality impacting a subset of customers affecting components and fields tokenization.
Resolved Minor Delayed Activity Logs
On February 25, 2022, between 21:35 to 22:56 UTC, we had a delay in processing activity logs for a few Customers in the US region, the delayed logs are being processed. This doesn’t impact any other Chargebee functionality.
Resolved Minor Payment Failures - Ideal and Sofort via Adyen Gateway
We are observing payment failures while using payment methods Ideal and Sofort via Adyen Gateway. We are working towards resolving the issue.
IsDown is a status page aggregator & outage monitoring tool for all your business-critical dependencies. Easily monitor with a health dashboard with all your external services. Instant notifications on outages. All in one place.
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