Check if Chargebee is down, official outages, user-reported issues, and outages map.
Chargebee is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 129 incidents since started monitoring Chargebee status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Chargebee outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 23, 2025
11:39 PM EDT
|
Minor
We’re aware that Chargebee customers may have received a recent email from Chargebee (support@hey...
|
40 minutes |
|
Oct 22, 2025
03:05 AM EDT
|
Minor
We faced temporary login issues while accessing the Chargebee Admin Portal, and the issue has now...
|
4 minutes |
|
Oct 20, 2025
05:42 AM EDT
|
Major
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is wo...
|
about 17 hours |
|
Oct 20, 2025
04:06 AM EDT
|
Not Confirmed by Chargebee
Possible Outage Indicated by User Reports
|
32 minutes |
|
Jul 30, 2025
10:23 AM EDT
|
Minor
We are currently experiencing issues with the RevRec product, which require emergency maintenance...
|
about 12 hours |
|
Jun 24, 2025
08:02 AM EDT
|
Minor
We are experiencing UI issues with HubSpot Integrations, and our team is working to resolve this....
|
39 minutes |
|
Jun 12, 2025
01:26 AM EDT
|
Minor
We are experiencing refund transaction failures on the Authorize.net gateway for merchants migrat...
|
about 5 hours |
|
Jun 06, 2025
12:10 AM EDT
|
Minor
Some customers are experiencing login issues with the Chargebee Application. Our team is investig...
|
about 3 hours |
|
Jun 02, 2025
02:42 PM EDT
|
Major
We are currently experiencing interruptions in the PayPal Payflow services. The PayPal technical ...
|
21 minutes |
|
May 14, 2025
01:55 PM EDT
|
Minor
We are currently experiencing issues with the Atomic Pricing feature. Our team is investigating t...
|
about 1 hour |
See what users are saying about Chargebee issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
504 Gateway Time-out, can't reach the website.
Login + Payment portal Down.
UI and API unaccessible on multiple prod and test accounts of Chargebee.
Site not accessible now. Earlier it was an issue with accessing subscriptions..
chargebee api returning 504.
Chirag - My Chargebee site is not loading.
O - Checkout pages not working, reporting errors.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Chargebee. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Subscription management and billing automation platform that integrates with multiple payment gateways like PayPal, Stripe, and WorldPay for streamlined financial operations.
Monitoring Chargebee since April 2020
Tracking 32 Chargebee services and regions
24 incidents in 2025
IsDown is a status page aggregator that monitors if Chargebee and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Chargebee, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Chargebee (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Chargebee's 32 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Chargebee and other services.
IsDown checks Chargebee official status page for major/minor outages or downtimes. A major outage is when Chargebee experiences a critical issue that severely affects one or more services/regions. A minor incident is when Chargebee experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Chargebee outage, we send you an alert and update your dashboard and status page.
Chargebee and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Chargebee status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Chargebee publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Chargebee and all their 32 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Chargebee but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Chargebee and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Chargebee and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Chargebee down?'
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While Downdetector relies on user-submitted reports to detect Chargebee outages, IsDown monitors Chargebee's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Chargebee status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Chargebee in a single dashboard. | ||
| Instant Chargebee outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Chargebee official status and user-reported issues. | ||
| Maintenance feed for Chargebee | ||
| Granular alerts filtering by Chargebee components and regions. |
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Chargebee isn't down. You can check Chargebee status and incident details on the top of the page. IsDown continuously monitors Chargebee official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Chargebee is currently operational. You can check Chargebee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Chargebee being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Chargebee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Chargebee last outage was on October 23, 2025 with the title "Clarification on recent customer communication regarding G2 certificate update"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Chargebee and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Chargebee is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Chargebee's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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