This chart provides user-reported problems for Charity Learning Consortium | in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Charity Learning Consortium | status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Charity Learning Consortium | outages.
Major Resolved · 21 days ago · lasted about 24 hours
Helpdesk Web Support Portal Unavailable.
Freshdesk the provider of our support portal is having issues, resulting in us temporarily being unable to access tickets or raise new enquires. The team still have access to the telephones but there may be a delay in any written responses.
Minor Resolved · started over 1 year ago
We are currently investigating this issue.
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Minor Resolved · started over 1 year ago
Some users unable to authenticate.
The issue has been identified and a fix is being implemented.
Minor Resolved · started about 2 years ago
Platform users may have trouble loading learning or connecting to their platforms at this time. Our team is investigating and we'll follow up with more information as soon as we have it. We apologise for any disruption caused.
Minor Resolved · started over 2 years ago
Vimeo player issues
Vimeo's embedded video player is currently experiencing an outage which affects the playback of all videos on the Clear lessons platform.
Minor Resolved · started almost 3 years ago
Automated Processing Suspended.
Over the past two weeks we have seen dramatic and unpredictable increases in load. Our network scales to handle increases in load, however the 'ramp up' has increased at such a high rate like many online service providers (such as Zoom, Netflix and many others) our network is hitting occasional bottlenecks. We have been working around the clock to ensure your service remains available. At this stage we have upgraded over 80% of our network and are currently making significant upgrades in transferring data within the network. Whilst this Storage-optimization process is running we have taken the action to temporarily reduce strain on the network during this maintenance. Once this has been completed they will be resumed. This will suspend Course Completions updating, New User credentials being generated and sent out until these are able to run. We anticipate this to be resolved shortly. Learning records will still be recorded and dashboards will update in the near future. We apprecia...
Minor Resolved · started almost 3 years ago
Degraded Performance - 504 Gateway Error
We are investigating reports that some web application requests are receiving "504 Gateway Error" messages
Check the current status of the components
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