Outage in Charity Learning Consortium |

Slow Application Performance

Resolved Minor
March 31, 2020 - Started over 5 years ago
Official incident page

Incident Report

The application monitoring tool has reported exceedingly high usage across the network and response times have been affected. Platforms appear to be running correctly but slower than usual.

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Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 04/01/2020 08:08PM

We have increased the resources available and completed maintenance to ensure the database connections cannot bottleneck the web applications. Increasing this base capacity should prevent additional action or maintenance to be required on this part of the system throughout this period of significantly higher traffic..

IDENTIFIED over 5 years ago - at 04/01/2020 08:04PM

Some requests are being throttled by database connectivity. We have identified the issue and are arranging out of hours maintenance with our co-delivery partners.

INVESTIGATING over 5 years ago - at 04/01/2020 08:02PM

The application monitoring tool has reported exceedingly high usage across the network and response times have been affected. Platforms appear to be running correctly but slower than usual.

Latest Charity Learning Consortium | outages

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