Outage in Charity Learning Consortium |
Helpdesk Web Support Portal Unavailable.
Resolved MajorIncident Report
Freshdesk the provider of our support portal is having issues, resulting in us temporarily being unable to access tickets or raise new enquires. The team still have access to the telephones but there may be a delay in any written responses.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/01/2023 10:44AM
This incident has been resolved.
INVESTIGATING
over 2 years ago - at 02/28/2023 11:07AM
Freshdesk the provider of our support portal is having issues, resulting in us temporarily being unable to access tickets or raise new enquires. The team still have access to the telephones but there may be a delay in any written responses.
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