Outage in Charity Learning Consortium |

Helpdesk Web Support Portal Unavailable.

Resolved Major
February 28, 2023 - Started over 2 years ago - Lasted about 24 hours
Official incident page

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Outage Details

Freshdesk the provider of our support portal is having issues, resulting in us temporarily being unable to access tickets or raise new enquires. The team still have access to the telephones but there may be a delay in any written responses.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/01/2023 10:44AM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 02/28/2023 11:07AM

Freshdesk the provider of our support portal is having issues, resulting in us temporarily being unable to access tickets or raise new enquires. The team still have access to the telephones but there may be a delay in any written responses.

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