Outage in Chatlio

Unexpected downtime, errors connecting to Slack API

Resolved Minor

November 01, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a large portion of our API calls returning 500 status. We are investigating and will update as we learn more.

Components affected

Chatlio Dashboard Chatlio Chat Widget Chatlio API

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 11/01/2022 05:53PM

We are currently experiencing a large portion of our API calls returning 500 status. We are investigating and will update as we learn more.

Latest Chatlio outages

Slack issues - 30 days ago

slack avatars not showing on widget - 2 months ago

Partial outage: sharing of files with livechat visitors - 4 months ago

maintenance upgrade to new slack api - almost 2 years ago

Slack API is experiencing problems - almost 2 years ago

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