Outage in Chatlio
slack avatars not showing on widget
Resolved MinorIncident Report
We are looking into issue.
Components affected
Chatlio Chat WidgetNeed to monitor Chatlio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 02/07/2024 02:07AM
The issue has been resolved by Slack.
Our testing shows that the Chatlio avatar functionality is back to normal.
IDENTIFIED
almost 2 years ago - at 02/06/2024 11:36PM
Slack has identified the issue with their `users.info` API failing to return proper user avatar URLs.
Slack is working on resolving the issue.
INVESTIGATING
almost 2 years ago - at 02/06/2024 08:25PM
We are looking into issue.
Latest Chatlio outages
Slack issues - over 1 year ago
Partial outage: sharing of files with livechat visitors - almost 2 years ago
Unexpected downtime, errors connecting to Slack API - about 3 years ago
maintenance upgrade to new slack api - over 3 years ago
Slack API is experiencing problems - over 3 years ago
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