Outage in Chatlio

Unexpected downtime, errors connecting to Slack API

Resolved Minor
November 01, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a large portion of our API calls returning 500 status. We are investigating and will update as we learn more.
Components affected
Chatlio Dashboard Chatlio Chat Widget Chatlio API

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Latest Updates ( sorted recent to last )
INVESTIGATING almost 3 years ago - at 11/01/2022 05:53PM

We are currently experiencing a large portion of our API calls returning 500 status. We are investigating and will update as we learn more.

Latest Chatlio outages

Slack issues - over 1 year ago
slack avatars not showing on widget - over 1 year ago
Partial outage: sharing of files with livechat visitors - almost 2 years ago
maintenance upgrade to new slack api - over 3 years ago
Slack API is experiencing problems - over 3 years ago

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