Outage in Chatlio

Unexpected downtime, errors connecting to Slack API

Resolved Minor

November 01, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a large portion of our API calls returning 500 status. We are investigating and will update as we learn more.

Components affected

Chatlio API Chatlio Chat Widget Chatlio Dashboard

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Latest Updates ( sorted recent to last )

INVESTIGATING over 3 years ago - at 11/01/2022 05:53PM

We are currently experiencing a large portion of our API calls returning 500 status. We are investigating and will update as we learn more.

Latest Chatlio outages

Slack issues - almost 2 years ago

slack avatars not showing on widget - almost 2 years ago

Partial outage: sharing of files with livechat visitors - about 2 years ago

maintenance upgrade to new slack api - over 3 years ago

Slack API is experiencing problems - almost 4 years ago

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