Outage in Check Point Services
Quantum Smart-1 Cloud (EU, US regions) Potential lose of connection between Security Management and Security gateway
Resolved Minor
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Outage Details
Today 29/1/2023 a certificate change was made for the certificate used for the connection between Security Management and Security Gateway. Vast majority of customers will not experience any impact. Few customers may experience lose of connection between the Security Management and the Security Gateway (which remain functional and the protection is in place as usual).
Those who experience such an impact please approach Support or alternatively address:
https://supportcenter.us.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk180552
(This SK was also communicated to the relevant customers in email and UI banner a few weeks back)
Components affected
Check Point Services Quantum Smart-1 Cloud – US Region Check Point Services Quantum Smart-1 Cloud - EU RegionLatest Updates ( sorted recent to last )
MONITORING
over 2 years ago - at 01/29/2023 08:31AM
Today 29/1/2023 a certificate change was made for the certificate used for the connection between Security Management and Security Gateway. Vast majority of customers will not experience any impact. Few customers may experience lose of connection between the Security Management and the Security Gateway (which remain functional and the protection is in place as usual).
Those who experience such an impact please approach Support or alternatively address:
https://supportcenter.us.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk180552
(This SK was also communicated to the relevant customers in email and UI banner a few weeks back)
MONITORING
over 2 years ago - at 01/29/2023 08:30AM
Today 29/1/2023 a certificate change was made for the certificate used for the connection between Security Management and Security Gateway. Vast majority of customers will not experience any impact. Few customers may experience lose of connection between the Security Management and the Security Gateway (which remain functional and the protection is in place as usual).
Those who experience such an impact please approach Support or alternatively address:
https://supportcenter.us.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk180552
(This SK was also communicated to the relevant customers in email and UI banner a few weeks back)
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