Outage in Check

Document Uploads Not Updating Statuses In Some Cases

Resolved Minor
November 09, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the Check status page and multiple sources to provide up-to-date information. Check back with us for the latest Check uptime status.

Outage Details

We're aware of an issue impacting our document upload feature where documents are being uploaded but are not changing the status of the task. We'll provide an update shortly.
Components affected
Check Console
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/09/2022 09:28PM

Document uploads and requirements appear to be working properly, so we've resolved this incident.

MONITORING over 1 year ago - at 11/09/2022 08:18PM

We have deployed a fix for this issue and are monitoring to ensure no further uploads end up in this state. We'll fully resolve if we see no more affected docs for the next 60 minutes (until 1:18PM Pacific time).

IDENTIFIED over 1 year ago - at 11/09/2022 07:35PM

We've updated the status of documents already uploaded to reflect the correct status. The root issue is not yet resolved, but we'll be updating statuses every 15 - 20 minutes until it's resolved.

IDENTIFIED over 1 year ago - at 11/09/2022 07:16PM

We're aware of an issue impacting our document upload feature where documents are being uploaded but are not changing the status of the task. We'll provide an update shortly.

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