Outage in Check

Inconsistent Document Request Statuses

Resolved Minor
November 14, 2022 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified and are in the process of fixing an issue where some document request statuses may be incorrect in Console (i.e., showing pending when in fact the request is open, or vice versa). We will update once the data has been corrected.
Components affected
Check Console

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/15/2022 02:29AM

Document inconsistencies have been resolved.

MONITORING almost 3 years ago - at 11/15/2022 01:47AM

The immediate problem is resolved. We have moved all affected document requests into the correct state and are keeping our eyes open for any further inconsistencies.

IDENTIFIED almost 3 years ago - at 11/14/2022 11:01PM

We have identified and are in the process of fixing an issue where some document request statuses may be incorrect in Console (i.e., showing pending when in fact the request is open, or vice versa). We will update once the data has been corrected.

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