Is Cheddar Down? Cheddar status is operational

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Stats for Cheddar official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

197 days

Users reports for Cheddar in the last 12 hours

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Stay on top of Cheddar's current and past outages

Cheddar outages in the last 30 days per day

Major · started 7 months ago

Website issues

The Cheddar marketing website is experiencing issues related to our new deployment procedures. Application API requests appear to be operating normally. We’ve identified the issue and are working to correct.

Minor · started 7 months ago

Service Temporarily Unavailable

While working on updating our deployment process, we began experiencing an elevated level of errors, including API errors. We are currently investigating the issue.

Major · started 11 months ago

Deployment Related Issue

After a deployment this morning, we're experiencing an elevated level of errors including dashboard and API login errors. We are currently investigating the issue.

Major · started about 4 years ago

Service Unavailable Error

Some customers have reported that they are unable to log in to Cheddar or successfully send API calls. When attempting to access Cheddar via the dashboard or API they get a "Service Unavailable" error. We're currently investigating and our team is working to resolve this issue as quickly as possible.

Minor · started over 4 years ago

Intermittent 500 Error Responses

Between 9:30 and 9:48 AM EDT (13:30-13:48 UTC) today, Cheddar was intermittently returning 500 errors to API requests made to our platform. We quickly determined the cause of the issue was a deployment our team made this morning. We rolled back the deployment right away and the 500 errors stopped. We’ll continue to monitor Cheddar’s API responses over the next few hours, but we believe the issue is resolved. If you had any API requests result in 500 errors during that window of time, please re-try those requests now. If you have any questions, get in touch with our support team at

Minor · started about 5 years ago

PayPal IPN Failures

As of 11/Sep/2018:03:51:49 UTC Cheddar stopped receiving IPNs (instant payment notifications) from PayPal. As a result, Cheddar merchants using PayPal Adaptive Payments Preapprovals for payment processing are reporting that their customers are unable to create new preapprovals at this time. Recurring transactions for existing customers are not affected by this issue. We're currently working with PayPal support to resolve the issue as soon as possible.

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Frequently Asked Questions

Is Cheddar down right now? What is Cheddar current status?
Cheddar seems to be up and running. We've updated the status 20 minutes ago.
Was Cheddar down today?
Cheddar is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Cheddar, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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