Major · started 7 months ago
The Cheddar marketing website is experiencing issues related to our new deployment procedures. Application API requests appear to be operating normally. We’ve identified the issue and are working to correct.
Minor · started 7 months ago
While working on updating our deployment process, we began experiencing an elevated level of errors, including API errors. We are currently investigating the issue.
Major · started 11 months ago
After a deployment this morning, we're experiencing an elevated level of errors including dashboard and API login errors. We are currently investigating the issue.
Major · started about 4 years ago
Some customers have reported that they are unable to log in to Cheddar or successfully send API calls. When attempting to access Cheddar via the dashboard or API they get a "Service Unavailable" error. We're currently investigating and our team is working to resolve this issue as quickly as possible.
Minor · started over 4 years ago
Between 9:30 and 9:48 AM EDT (13:30-13:48 UTC) today, Cheddar was intermittently returning 500 errors to API requests made to our platform. We quickly determined the cause of the issue was a deployment our team made this morning. We rolled back the deployment right away and the 500 errors stopped. We’ll continue to monitor Cheddar’s API responses over the next few hours, but we believe the issue is resolved. If you had any API requests result in 500 errors during that window of time, please re-try those requests now. If you have any questions, get in touch with our support team at support.getcheddar.com.
Minor · started about 5 years ago
As of 11/Sep/2018:03:51:49 UTC Cheddar stopped receiving IPNs (instant payment notifications) from PayPal. As a result, Cheddar merchants using PayPal Adaptive Payments Preapprovals for payment processing are reporting that their customers are unable to create new preapprovals at this time. Recurring transactions for existing customers are not affected by this issue. We're currently working with PayPal support to resolve the issue as soon as possible.
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