Outage in Cherwell

Neurons (feature) Edge Intelligence- Service Degradation - UKU -SRE-165723

Resolved Minor

March 31, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Select Neurons customers on the UKU environment using the Edge Intelligence feature may experience a degradation of the service. Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/31/2023 08:10AM

This incident has been resolved.

MONITORING about 1 year ago - at 03/31/2023 07:25AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 03/31/2023 06:29AM

Select Neurons customers on the UKU environment using the Edge Intelligence feature may experience a degradation of the service.

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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