Unplanned Platform Downtime (Cloud Vendor Outage)

The incident has been successfully resolved. We're now awaiting the Root-Cause Analysis report from Microsoft Azure's team. Once received, we'll compile a post-mortem of the event to provide you with a comprehensive overview.

Our team is actively monitoring our database server instances to guarantee service availability. While things are looking positive with the recent improvements, we are awaiting official confirmation from the Azure team to ensure that the problem has been fully resolved.

It appears that Microsoft Azure has successfully implemented a fix, and our database server connections are now operational.

However, we are currently awaiting official confirmation from the Microsoft Operational Systems Support team to validate that the issue has been fully mitigated.

Thank you for your continued understanding.

Our ongoing investigation into the connectivity disruption impacting a subset of our database servers and various Azure services has identified an issue on Microsoft's end. The Microsoft Operational Systems Support team has acknowledged the problem and is actively addressing it.

We are diligently awaiting further updates from their team and will keep you informed as soon as new information becomes available. Your patience during this time is sincerely appreciated.

We are currently experiencing extended database downtimes stemming from Microsoft Azure's database instances. This has been occurring intermittently since 9:45 PM (EST), and the issue has been recurring at a higher frequency since 12 AM (EST). Our team is actively investigating the root cause of this service disruption. We appreciate your patience as we work to resolve this issue promptly.