Outage in Ciptex

Twilio - Call Failures for a Subset of US Twilio Phone Numbers

Resolved Minor

March 27, 2023 - Started over 3 years ago - Lasted about 9 hours
Official incident page

Incident Report

Twilio are experiencing call failures for a subset of US Twilio phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Ciptex Twilio PSTN

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 03/28/2023 06:02AM

Voice call failures for a subset of US Twilio phone numbers has been resolved and is operating normally at this time.

INVESTIGATING over 3 years ago - at 03/28/2023 12:05AM

Twilio are continuing to investigate call failures for a subset of US Twilio phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING over 3 years ago - at 03/27/2023 10:03PM

Twilio are continuing to investigate call failures for a subset of US Twilio phone numbers. Twilio engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 3 years ago - at 03/27/2023 08:43PM

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