Outage in Ciptex

Voice Call Failures from a Subset of Twilio Phone Numbers to Numbers in the United States

Resolved Minor

September 09, 2026 - Started about 6 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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Latest Updates ( sorted recent to last )

RESOLVED about 4 hours ago - at 09/09/2026 08:28PM

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

MONITORING about 6 hours ago - at 09/09/2026 06:22PM

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States and are monitoring service stability.

We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 09/09/2026 05:59PM

Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States, our team is actively investigating this issue.

We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 09/09/2026 05:53PM

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