Check the stats and details of the latest Cirrus Insight outages and issues
Resolved Minor Red Errors Upon Loading Side Panel
We're currently investigating an issue within our 2019 product affecting the Gmail Side Panel. Upon attempting to load the panel, red errors will appear stating "There was an unexpected error. Please try again". We've also seen issues importing templates and initiating Flight Plans. In some instances, the panel will not fully load. Our engineering team is working diligently on a solution to this issue. We apologize for the inconvenience.
Resolved Minor '19 Side Panel and Dashboard Issues
Cirrus Insight is experiencing issues impacting the Cirrus Insight '19 side panel and dashboard. The team is working to determine a root cause and resolution. In the meantime, users may experience the following interruptions: -Sidebar log in issues via Gmail -Log in lag to the Cirrus Insight Dashboard -Failed connection to Cirrus Insight error message upon accessing the side panel
Resolved Minor 3rd Party Outage
Salesforce is experiencing service interruptions. Service interruptions with Salesforce could cause users to also experience less than optimal service with Cirrus Insight applications. Our team is following the service outage closely and looking for ways to minimize interruptions for our customers.
Resolved Minor Salesforce DNS Issue
Salesforce is experiencing a global service interruption due to DNS issues. This issue is also reported to have been the cause of issues among Cirrus Insight users attempting to log in to the app. Our team is following the service outage closely and looking for ways to minimize interruptions for our customers. For continued updates please visit: https://status.salesforce.com/generalmessages/ or trust.salesforce.com
Resolved Minor Outlook Side Bar Notification Not Connecting to Server
We are currently investigating the issue where Outlook Desktop is showing a notification in the side panel stating Cirrus Insight is having trouble connecting to its servers.
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