Outage in Cirrus Insight

'19 Side Panel and Dashboard Issues

Resolved Minor

June 10, 2021 - Started almost 5 years ago - Lasted 10 months
Official incident page

Incident Report

Cirrus Insight is experiencing issues impacting the Cirrus Insight '19 side panel and dashboard. The team is working to determine a root cause and resolution. In the meantime, users may experience the following interruptions: -Sidebar log in issues via Gmail -Log in lag to the Cirrus Insight Dashboard -Failed connection to Cirrus Insight error message upon accessing the side panel

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Latest Updates ( sorted recent to last )

RESOLVED almost 5 years ago - at 06/10/2021 08:15PM

This incident has been resolved.

MONITORING almost 5 years ago - at 06/10/2021 06:47PM

The service interruptions have been resolved and we’re seeing no further issues related to this incident within Cirrus Insight.

We will continue to monitor the status of this issue and update as required.

INVESTIGATING almost 5 years ago - at 06/10/2021 05:26PM

We are continuing to investigate this issue.

INVESTIGATING almost 5 years ago - at 06/10/2021 04:27PM

Cirrus Insight is experiencing issues impacting the Cirrus Insight '19 side panel and dashboard.

The team is working to determine a root cause and resolution. In the meantime, users may experience the following interruptions:
-Sidebar log in issues via Gmail
-Log in lag to the Cirrus Insight Dashboard
-Failed connection to Cirrus Insight error message upon accessing the side panel

Latest Cirrus Insight outages

Slow Sync Process - about 2 months ago

Microsoft and Microsoft Azure Outage - 5 months ago

AWS Issues With Chat and 19 Product - 5 months ago

Link Tracking Issues - 11 months ago

Cirrus Insight Side Panel Contact List Issues - over 1 year ago

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