Outage in Cirrus Insight
AWS Issues With Chat and 19 Product
Resolved MinorIncident Report
AWS has reported increased error rates and latencies across multiple services in its US-East-1 region today. As a result, we're seeing intermittent issues with our Cirrus Insight 19 application.
This is also disrupting our ability to triage incoming chat support requests. In the event that you encounter any issues connecting with our support team, it's recommended to send an email to customersupport@cirrusinsight.com stating the issue you may be experiencing.
Components affected
Cirrus Insight Gmail Cirrus Insight Outlook Cirrus Insight Account Management Dashboard Cirrus Insight Email Sync Cirrus Insight Calendar Sync Cirrus Insight Email Tracking Cirrus Insight Book Meeting Cirrus Insight Personal Scheduling Page Cirrus Insight for Google Calendar Tab Cirrus Insight Flight Plans Cirrus Insight Attach.io Cirrus Insight cirrusinsight.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 12:19PM
This incident has been resolved.
INVESTIGATING
6 months ago - at 10/20/2025 03:01PM
AWS has reported increased error rates and latencies across multiple services in its US-East-1 region today. As a result, we're seeing intermittent issues with our Cirrus Insight 19 application.
This is also disrupting our ability to triage incoming chat support requests. In the event that you encounter any issues connecting with our support team, it's recommended to send an email to customersupport@cirrusinsight.com stating the issue you may be experiencing.
Latest Cirrus Insight outages
Delayed Sync and Calendar Features Rendering Issue - about 1 month ago
Slow Sync Process - 3 months ago
Microsoft and Microsoft Azure Outage - 6 months ago
Link Tracking Issues - 12 months ago
Cirrus Insight Side Panel Contact List Issues - over 1 year ago
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