Outage in Cirrus Insight

Link Tracking Issues

Resolved Minor
April 28, 2025 - Started 13 days ago - Lasted about 21 hours
Official incident page

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Outage Details

A subset of Cirrus Insight 19 users are seeing link tracking returning a Bad Gateway error when a recipient selects a tracked link. Temporarily disabling email tracking allows links to return data. Our Engineering teams are working diligently to resolve this issue and will provide updates as they become available.
Components affected
Cirrus Insight Email Tracking
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/29/2025 12:06PM

This incident has been resolved

MONITORING 13 days ago - at 04/29/2025 12:09AM

A fix has been deployed and we're monitoring the situation.

IDENTIFIED 13 days ago - at 04/28/2025 03:19PM

This issue has been identified and a fix is being deployed to address the Bad Gateway errors.

INVESTIGATING 13 days ago - at 04/28/2025 03:08PM

A subset of Cirrus Insight 19 users are seeing link tracking returning a Bad Gateway error when a recipient selects a tracked link. Temporarily disabling email tracking allows links to return data.

Our Engineering teams are working diligently to resolve this issue and will provide updates as they become available.

Latest Cirrus Insight outages

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