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Current Status:
The Citrix engineering team has identified and mitigated the issue affecting Content Collaboration customers.
The team will continue to monitor the service.
Impact:
Citrix Content Collaboration HIPAA customers are currently unable to preview Office documents and PDFs. US East and West customers might also run into this issue intermittently.
Current Status:
We are currently investigating the issue.
Next Steps:
Another update will be provided within the next 60 minutes.
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