Outage in Clari

Forecast is not working as expected

Resolved Major
September 21, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Missing Forecast Entries due to Fiscal Period Refreshes Our engineering team is actively investigating.
Components affected
Clari Forecast
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/21/2023 05:55PM

We have confirmed the issue has been resolved for the impacted users. Forecast and Quota values that were submitted after 12 AM PST Wednesday (September 20, 2023) may not be reflected in Clari.

A summary of the incident will be posted within the next three US business days.

MONITORING over 1 year ago - at 09/21/2023 05:27PM

Our engineering teams have resolved the issue and we are monitoring the repairs.

Next status update will be at 11AM PT (Pacific time).

MONITORING over 1 year ago - at 09/21/2023 04:43PM

Our engineering teams have resolved the issue and we are monitoring the repairs.

Next status update will be at 10:30AM PT (Pacific time).

INVESTIGATING over 1 year ago - at 09/21/2023 04:05PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 09/21/2023 04:04PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

INVESTIGATING over 1 year ago - at 09/21/2023 04:03PM

Missing Forecast Entries due to Fiscal Period Refreshes
Our engineering team is actively investigating.

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