Outage in Classy

Increased Page Load Times

Resolved Minor
January 01, 2023 - Started over 1 year ago
Official incident page

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Outage Details

We are currently investigating an issue causing increased page load times on campaign and fundraising pages.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/01/2023 08:31PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/01/2023 08:01PM

We are seeing a restoration in services with Double the Donation, causing page loads and donation matching to return to normal. We are continuing to monitor the situation to ensure full availability.

IDENTIFIED over 1 year ago - at 01/01/2023 06:59PM

We have identified the issue is being caused by one of our donation matching services, Double the Donation. Donation matching for accounts using Double the Donation is also impacted at this time

INVESTIGATING over 1 year ago - at 01/01/2023 06:45PM

We are currently investigating an issue causing increased page load times on campaign and fundraising pages.

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