Outage in ClickSend

Traffic to UAE is currently blocked

Resolved Major
January 23, 2023 - Started over 2 years ago - Lasted 28 days
Official incident page

Need to monitor ClickSend outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ClickSend, and never miss an outage again.
Start Free Trial

Outage Details

All SMS traffic to UAE is currently blocked for customers without a registered SenderID. We are working with the Telecommunications Carriers to reinstate sending over our default SenderID. Customers can also register a dedicated SenderID by reaching out to ClickSend Support.
Components affected
ClickSend SMS
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/19/2023 11:35PM

This incident is now resolved.

INVESTIGATING over 2 years ago - at 01/24/2023 09:38AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/23/2023 04:15AM

All SMS traffic to UAE is currently blocked for customers without a registered SenderID. We are working with the Telecommunications Carriers to reinstate sending over our default SenderID. Customers can also register a dedicated SenderID by reaching out to ClickSend Support.

Latest ClickSend outages

Chat Support Delay Issues - 3 months ago
Delays in SMS - 4 months ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook